Intro


Proud to serve :

AxomNet Broadband is Guwahati's first and only PREMIUM SERVICE INTERNET PROVIDER.Formerly known as Information Security & Networking Professionals (ISNP), AxomNet Broadband Pvt. Ltd. was formed as a Private Limited Company under the Indian Companies Act on the 12th of March 2019. and is a Department of Telecom Licensed Internet Service Provider..

Information Security and Networking Professionals had for over a decade designed, deployed and implemented numerous IT projects and had earned a name for itself in the IT industry in Assam. Keeping future growth in mind and in accordance with corporate vision it was decided to incorporate ourselves as a Private Limited Company enabling us to venture into new markets and possibilities.

AxomNet Broadband Pvt. Ltd. is run by Founder and Managing Director Mr. Parijat Purkayastha (CCNP, MCSE, MCTS, MCSE (messaging), CNE) and also plays the role of technical head. Mr. Purkayastha carries over 2 decades of experience and was formerly employed with M/s Redington India Limited as Microsoft Technnology Specialist and prior to that he was employd with M/s Blue Dart Express Limited as Systems Executive. Mr. Purkayastha was the Systems Head with M/s Irus Software Applications, Bangalore and Pune where he was the Systems Head and had implemented numerous projects in India and abroad.
Mr Rupam Phukan heads the finance department at Axomnet. He is also the Managing Director of Power Carbons Pvt Ltd, an OE manufacturer of Carbon Brushes, and also an empaneled vendor of Mahindra, Ford, Toyota, Hyundai, Kia, Renault, Tata for various car detailing and consumable products, present across 9 states of India. He carries over two decades of experience in Finance and Business Strategies, as well as in depth knowledge and expertise on consumer computing and networking. He was previously employed with Dell Technologies.

Data Plans

Axomnet provides Managed Internet Services as well as normal Internet Services. What distinguishes us above others is the Service Level that we provide. Our technological expertise enables us to consistently provided better service and technological solutions.
Benefits of using AxomNet over other ISP
(Items marked * are optional)

Feature Other ISP Axomnet
Dedicated Bandwidth Shared Dedicated
Symmetric Bandwidth (Same Upload : Download) NO YES
99.5% SLA NO YES
Less than 1% Packet Loss NO YES
24/7 Customer Support Telephonic YES
30 Minnute on Site Support * NO YES
Intrusion Prevention * NO YES
VPN/ANTI MALWARE/ANTI SPAMWARE * NO YES
Parental Control * NO YES
WEB & Application filtering * NO YES
Bandwidth Management * NO YES
Office LAN support * NO YES

For Managed Internet or Business Internet please call us at +91 6001 328 575

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* Rates are per month and excluding GST.
* Freebies available only on annual subscription
* Additional terms applicable on Unlimited data plans. Please Click Here to know more.

About

Axomnet provides Managed Internet Services as well as normal Internet Services. What distinguishes us above others is the Service Level that we provide. Benefits of using AxomNet over other ISP

Other ISP
Feature
Axomnet

Contact Us

Please feel free to contact us at :
# 12, Apurba Sinha Path, R.G. Baruah Road, Guwahati - 781003, Assam, India.
You can call us at +91 6001 328 575, +91 8011 000 510 , +91 9954 196 606
Email us at : accounts@axomnet.com
Or fill in the form below. Your information is safe. Read our privacy policy

By clicking on submit, I agree to receive communications from AxomNet Broadband. Pvt. Ltd.

Privacy Policy

Privacy Policy


The terms "We" / "Us" / "Our"/”Company” individually and collectively refer to AxomNet Broadband Pvt. Ltd..and the terms "You" /"Your" / "Yourself" refer to the registered customers.

This Privacy Policy is an electronic record in the form of an electronic contract formed under the information Technology Act, 2000 and the rules made thereunder and the amended provisions pertaining to electronic documents / records in various statutes as amended by the information Technology Act, 2000. This Privacy Policy does not require any physical, electronic or digital signature.

This Privacy Policy is a legally binding document between you and AxomNet Broadband Pvt. Ltd. (both terms defined below). The terms of this Privacy Policy will be effective upon your acceptance of the same (directly or indirectly in electronic form, by clicking on the I accept tab or by use of the website or by other means) and will govern the relationship between you and AxomNet Broadband Pvt. Ltd. for your use of the website “Website” (defined below).

This document is published and shall be construed in accordance with the provisions of the Information Technology (reasonable security practices and procedures and sensitive personal data of information) rules, 2011 under Information Technology Act, 2000; that require publishing of the Privacy Policy for collection, use, storage and transfer of sensitive personal data or information.

Please read this Privacy Policy carefully by using the Website, you indicate that you understand, agree and consent to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use this Website. By providing us your Information or by making use of the facilities provided by the Website, You hereby consent to the collection, storage, processing and transfer of any or all of Your Personal Information and Non-Personal Information by us as specified under this Privacy Policy. You further agree that such collection, use, storage and transfer of Your Information shall not cause any loss or wrongful gain to you or any other person.

USER INFORMATION  To avail certain services on our Websites, users are required to provide certain information for the registration process namely: - a) your name, b) email address, c) sex, d) age, e) PIN code, f) credit card or debit card details g) medical records and history h) sexual orientation, i) biometric information, j) password etc., and / or your occupation, interests, and the like. The Information as supplied by the users enables us to improve our sites and provide you the most user-friendly experience. All required information is service dependent and we may use the above said user information to, maintain, protect, and improve its services (including advertising services) and for developing new services Such information will not be considered as sensitive if it is freely available and accessible in the public domain or is furnished under the Right to Information Act, 2005 or any other law for the time being in force.

COOKIES To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a User Identification (User ID) to understand the user's individual interests using the Identified Computer. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie to your computer. The only personal information a cookie can contain is information you supply (an example of this is when you ask for our Personalised Horoscope). A cookie cannot read data off your hard drive. Our advertisers may also assign their own cookies to your browser (if you click on their ads), a process that we do not control.  Our web servers automatically collect limited information about your computer's connection to the Internet, including your IP address, when you visit our site. (Your IP address is a number that lets computers attached to the Internet know where to send you data -- such as the web pages you view.) Your IP address does not identify you personally. We use this information to deliver our web pages to you upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come. 

LINKS TO THE OTHER SITES Our policy discloses the privacy practices for our own web site only. Our site provides links to other websites also that are beyond our control. We shall in no way be responsible in way for your use of such sites.5.

INFORMATION SHARING We shares the sensitive personal information to any third party without obtaining the prior consent of the user in the following limited circumstances:
(a) When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. 
(b) We proposes to share such information within its group companies and officers and employees of such group companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

INFORMATION SECURITY We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on our Website is securely stored within our controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. And, of course, any information you include in a posting to the discussion areas is available to anyone with Internet access.  However the internet is an ever evolving medium. We may change our Privacy Policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. 

Grievance Redressal Redressal Mechanism:

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to 
Parijat Purkayastha ("Grievance Officer").
Email : accounts@axomnet.com 

Along with Internet services AxomNet Broadband Pvt. Ltd. also provides IT and System Integration , Maintenance , Data Warehousing services for small, medium and large enterprises. AxomNet has over 2 decades of experience in Designing , Installing and Maintaining LAN's. Our core team consists of people who are Microsoft Certified Systems Engineers and Cisco certified Networking Professionals. We have the knowledge and proficiency to cater to any Computer networking needs of our customers. following are few of the services we provide.

*Click to expand.
LAN - Installation and Maintenance

Be it copper, fiber or wireless our Installations are structured and built with genuine components which ensures a long lasting and trouble free computer network. Our expertise and knowledge enables us to deploy a cost effective and robust network for our customers. Every LAN Installation comes with free service for 24 months.


Network Security

AxomNet is one of the few ISPs who due to its people and commitment to quality have the knowledge and expertise to keep your network protected.
Because we are an ISP we know how the Internet works and we know the risks involved. This enables us to deploy a very secure network for our customers. We are an Authorized SOPHOS partner which further enables us to select the best firewall or security appliance and solution for you. We make educated reccomendations rather than depend on sheer guess work.
Be it a Purchased security solution or an opensource solution we can deploy whats best for our customer.


City wide Point to Point Networking

AxomNet is a DoT licensed ISP. This grants us certain privileges such as 'Right of Way' to lay fiber optic cables within our Designated Service area.
Axomnet Customers who have multiple offices or godowns whave the option of linking up their offices via LAN speed VPN and other available technologies. This allows our customers to increase productivity, broaden and simplify their networking needs, make their Servers available over multiple offices, print from multiple offices, immediate file transfers etc.
AxomNet also provides ON SITE support to such customers within 45 minutes of support request.

Frequently Asked Questions

How is AxomNet better ?

AxomNet is one of the most technologically advanced ISP's in Guwahati. Rather than get involved in price wars AxomNet strongly believes in providing better, prompt and effective support to customers. AxomNet is A DoT licensed ISP and as such is bound to maintain service quality standards.
AxomNet is led by Cisco and Microsoft certified people and has years of service experience. This always gives us the cutting edge over competitors who are mostly dependant on salaried individuals or contracted providers from outside whose commitment to service is much lesser than us.Our ability to address and solve issues are instant and comprehensive.

"The bitterness of poor quality remains long after the sweetness of low price is forgotten"

-- Benjamin Franklin


Following are the services we offer.

Networking - Installation and Maintenance

Internet services generally can be classified into 4 different type.

* Peering Bandwidth: Peering is a technology and not a connection type that is provided to customers directly. We mention it here because it is important that customers know about it. Peering is a method that allows two or more networks to connect and exchange traffic directly without having to pay a third party to carry traffic across the Internet. It is mostly used for services such as ott and video platforms etc. Bandwidth today is mostly a mix of peering and real internet bandwidth.

* Mobile Data: Available on cellphones, this type of internet is provided by Cell Phone operators via 2G, 3G , 4G networks. This type of internet has performance speed based on the locality and tower reception. Although the recharge packs are cheap they are one of the costliest forms of Internet packs with limited data. The benefit of these connections is that they provide mobility. The upload speeds are normally much less in these internet types and the bandwidth comprises largely of Peering bandwidth and are not generally used for commercial use. It is a plactical reality that one can expect little to no customer support in these type of connections

* Domestic Broadband: Mostly provided by local ISP's and since recent times by National operators as well this type of internet is one of the most widely used. Normally provided direct to home via Optical Fiber they have consistent speed with committed downloads and varraying uploads. Though dependant on different vendors and their policies these type of connections come with excellent customer support with most problems being sorted out within hours. These are some of the most decently priced data plans.
Domestic broadband bandwidth is generally shared amongst a pool of users based on the access policies defined by the vendors. Generally they operate in pools of 1:8 or 1:16. For example if there are 8 customers who have subscribed to 20 mbps connections each, all 8 customers are assigned to a single pool of 20 mbps ie. only 20 mbps is available to 8 customers of 20 mbps. In these scenarios all 8 customers get 20 mbps but not continuously. These plans are advertised as speeds of 'UPTO'. Domestic broadband and in general all broadband do not come with static IP unless requested by subscribers.
In recent times National Tier 1 ISPs have also entered into this market but they are largely plagued with bad customer support. They have also triggered a price war which has resulted in cheap service with bad quality. Domestic Broadband too comprises mostly of peering bandwidth over real internet bandwidth which makes it more suitable for entertainment use rather than corporate use.

* Business / Commercial Broadband: Similar to Domestic broadband except that in general they come with better customer support, Static IP's. Depending from vendor to vendor these type of connections mostly have smaller user pools and lesser peering and more real internet bandwidth which enables better bandwidth for commercial use. At times some ISPs also provide managed internet services to commercial customers.

* Internet Leased Line : Leased Lines are the best forms of Internet provided. They are costlier than all other forms and they perform a lot better. Support Priority, Static IP, Dedicated Bandwidth, No Peering bandwidthe are some of the features.

ParticularsOther ISP'sAxomNet Bandwidth TypeSharedDedicated, no UPTO Dedicated Mix80% Peering 20% InternetBroadBand - 50% Peering, 50% Internet
Leased Line - 100% Internet Upload SpeedVery LessEqual to Upload Speed LatencyMedium to High <=1ms to gateway IP typeDynamicon select plans Bandwidth AvailabilityOver SubscribedAlways Surplus Support Commitmentvarraying30 Minnute on site OTT availabilitysome ISP'son select plans Managed InternetNOT Availableon select plans Redundancy some ISP'sYES BillingMostly manualAutomated and online
What are the different internet types ?

Internet services generally can be classified into 4 different type.

* Peering Bandwidth: Peering is a technology and not a connection type that is provided to customers directly. We mention it here because it is important that customers know about it. Peering is a method that allows two or more networks to connect and exchange traffic directly without having to pay a third party to carry traffic across the Internet. It is mostly used for services such as ott and video platforms etc. Bandwidth today is mostly a mix of peering and real internet bandwidth.

* Mobile Data: Available on cellphones, this type of internet is provided by Cell Phone operators via 2G, 3G , 4G networks. This type of internet has performance speed based on the locality and tower reception. Although the recharge packs are cheap they are one of the costliest forms of Internet packs with limited data. The benefit of these connections is that they provide mobility. The upload speeds are normally much less in these internet types and the bandwidth comprises largely of Peering bandwidth and are not generally used for commercial use. It is a plactical reality that one can expect little to no customer support in these type of connections

* Domestic Broadband: Mostly provided by local ISP's and since recent times by National operators as well this type of internet is one of the most widely used. Normally provided direct to home via Optical Fiber they have consistent speed with committed downloads and varraying uploads. Though dependant on different vendors and their policies these type of connections come with excellent customer support with most problems being sorted out within hours. These are some of the most decently priced data plans.
Domestic broadband bandwidth is generally shared amongst a pool of users based on the access policies defined by the vendors. Generally they operate in pools of 1:8 or 1:16. For example if there are 8 customers who have subscribed to 20 mbps connections each, all 8 customers are assigned to a single pool of 20 mbps ie. only 20 mbps is available to 8 customers of 20 mbps. In these scenarios all 8 customers get 20 mbps but not continuously. These plans are advertised as speeds of 'UPTO'. Domestic broadband and in general all broadband do not come with static IP unless requested by subscribers.
In recent times National Tier 1 ISPs have also entered into this market but they are largely plagued with bad customer support. They have also triggered a price war which has resulted in cheap service with bad quality. Domestic Broadband too comprises mostly of peering bandwidth over real internet bandwidth which makes it more suitable for entertainment use rather than corporate use.

* Business / Commercial Broadband: Similar to Domestic broadband except that in general they come with better customer support, Static IP's. Depending from vendor to vendor these type of connections mostly have smaller user pools and lesser peering and more real internet bandwidth which enables better bandwidth for commercial use. At times some ISPs also provide managed internet services to commercial customers.

* Internet Leased Line : Leased Lines are the best forms of Internet provided. They are costlier than all other forms and they perform a lot better. Support Priority, Static IP, Dedicated Bandwidth, No Peering bandwidthe are some of the features.

Why does the results of speedtest.net and fast.com differ ?

Speedtest by Ookla is a service which provides a free analysis of internet access performance metrics such as latency and connection data rate.
Fast which is by Netflix is another popular speed analysis service. The entertainment industry giant is offering Fast as it wants its users to have a “simple, quick, ad-free way to estimate the Internet speed that their ISP is providing.”
Internet speed test results vary with servers, networks, and the route and distance which the data packets have to travel. Speedtest has over 7000 servers around the world which makes sure that users from anywhere on the globe get the most accurate readings. Fast does not have thousands of servers registered to it, it does however connect to our nearest server.
It’s a general observation that test results on the same connection are higher on Speedtest than Fast. FAST is hosted by Netflix and Netflix is served mostly through peering bandwidth (Mumbai IX in India)and as such the real internet bandwidth in the connection is not available to the test. This is one of the factors that affect the test. For Speedtest, this is not the case. Its wide profile of servers allows for more detailed test results. Also Speed test servers are hosted by most ISPs and since SpeedTest uses MaxMind's geoip location services to loacate the nearest server a more accurate latency and speed test is possible. SpeedTest's global acceptance and transparent test features further increases its test credibility. It even goes a step further to use its data to rank countries and ISPs.Considering how well the company is popular and supports more platforms, Speedtest tests can be regarded as a wee bit more reliable than that of Fast. Also, Fast comes across as less transparent about how it conducts the speed tests and its server locations.

AxomNet considers test results of SpeedTest with servers as either "AxomNet Broadband" or "NGC Broadband" as its only benchmark.

Why are leased lines costlier but better ?

• Quality of Service (QoS) : When compared to broadband connectivity, an internet leased line provides a much better quality of service. This makes the experience of having convergent services like Voice and Video much smoother and more effective on ILL than on broadband.

• Permanent IP addresses : One of the biggest advantages of internet leased lines over broadband services for internet connectivity is that the former allows businesses and organizations to have their own permanent IP addresses on the web. Thus, having an ILL is a better option when it comes to commercial internet services.

• Reliability :Internet Leased Lines are far more reliable than the broadband connection. This is because the former can easily keep a check on various performance parameters of an internet connection, be it latency or jitter.

• Dedicated Connection : Broadband internet connectivity is usually shared by multiple users in a vicinity. However, an internet leased line offers a dedicated internet connection that is not shared by any other residents or businesses in a locality. This keeps the network from fluctuating during peak hours.

• Maximum Speed : Broadband speeds cannot match the speed provided by a leased line connection. The latter can go up to as high as 10 Gbps, while the maximum speed of the former is much lower. According to the latest Speedtest Global Index report by Ookla, India's mean fixed broadband speed is as low as 35.98 Mbps as of March 2020.

• Symmetrical Speed: A Broadband internet connection always optimizes the speed for downloads while compromising on the upload speeds whereas Internet leased lines provide symmetrical speeds for both downloads and uploads.

• Low Latency and Jitter : Compared to broadband internet, leased lines have way fewer delays in data transmission (latency) as well as fewer variations in these delays (jitter). This makes activities like video conferencing smoother over leased lines.

• Security : An internet leased line is far more secure than broadband internet connectivity. Because of the absence of any third-party users, an ILL naturally becomes much more secure from any exploitation and malicious cyberattacks.

• Cost-effective :An internet leased line comes with unlimited usage plans which let businesses avail of services like video conferencing and surveillance, voice over IP and etc. with the same plan. In the case of broadband internet, the costs would keep on increasing with added services and bandwidth use.

Post Paid Bill Payment

For prepaid payments kindly logon to Customer Portal

NEFT / IMPS / RTGS / CHEQUE/ DD
Bank Account Details:
Bank Name : ICICI Bank.
IFSC Code : ICIC0002150
Account Name :AxomNet Broadband Pvt. Ltd.
Account Number: 215005000594
Account type : Current
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